Refer a Friend

A Note regarding upcoming Christmas orders and orders that will be given as gifts during the upcoming holidays.

1.) Please be sure 100% of what your friend/family member/military personnel want. We are not responsible for any situations that include buying the wrong product.

2.) Please know what you are buying. The products listed here are extinct,antique, rare and collectible dvd sets. In most cases these are the last remaining master copies of these products. This is not a tv show from 2006 that has been released to BLURAY or DVDHD. These shows are presented the way they were on tv, and never have been released, but deleted from history in some cases. We are here for the fans who want to relive the shows that they fell in love with at a point in their life, childhood or adult.

3.) We are HAPPY to take care of all errors on disks during this Christmas season. We get many emails from people who received a show that they had no idea was available to them and opened it on Christmas morning. We sometimes get angry emails during the Christmas season, as some buyers do not understand that these products can not be bought in stores. These are DVDR and we are one of a small handful of companies who have the rights to put these shows on DVD.
Make someone's Christmas special.

Shipping/Handling

We use the USPS for all of our shipping.
US SHIPPING - All US orders are shipped with First Class 3 day shipping ( on average). We charge $5 flat rate per package.

INTERNATIONAL SHIPPING - We will attempt to ship anywhere on the planet. We use 7-10 day average International First Class shipping for all orders outside of the US. We charge $10 per package.
The shipping is included in all orders at final payment.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. We only email you a confirmation email, and do not email you on future sales or anything of that nature. *Buyers who use Google Checkout will get a "shipped" email from Google telling you that we have shipped the product.*

How Fast do you ship?
We get most the orders out the door within 24 hours of the order placed. We guarantee to have all orders shipped with 2 days of the order placed.

FAQ

I. HOW DOES YOUR COMPANY WORK?

        We lease the rights to TV shows whose episodes never were released to the public by way of "factory sealed shrink wrapped" and dvd quality release. Many of these shows will never be released. Some of them have dates that are set down the road for the complete dvd set to be made. Still there are many many fans of these shows who are starved for a way to see their favorite show growing up or in the past.

II. Return Policy? What if something is broken?
Below are the correct steps and the only steps that should be taken to get a replacement disk.

1.) Do not email us stating that all the disks are defective. This is 100% not possible. If none of the disks will play, simply put them in your dvdrom and you will see that they work perfectly. *It is not our fault if your dvd player is not compatible with DVDR. That said, 98% of all dvd players made after 2001 will play DVDR and most game consoles will as well. This is a rare problem but in the past we have had people try to get a refund for all 10 disks "not working" even though the simple answer was that their dvd player was not reading the disks.

2.) We do acknoledge that some disks will be faulty. Less than 1% of our disks end up faulty, but we will GLADLY! reship out any disk or disks that glitch. We are usually caught up to date on emails and all you have to do is email us with
A.) your address
B.) your transaction number if possible
C.) the set you bought
D.) the disks you need replaced.
After we see the email we will have the disks shipped out , with no charge, the very next day. We pride ourselves on being the quickest company in our field, even when it comes to replacement disks. Again, this is very rare. Sometimes the USPS mishandles the mail and a whole set is crushed. This happens about 2-3 times a month. If this happens we will also Gladly! reship out a complete new set to you the very next day.
Do to people easily being able to copy these disks, we do not refund on quality alone. Here is why. If you see this set for sale on other sites, i 100% guarantee you that it is the same exact set. They also leased the same exact master copy of these complete dvd series' and this is the best quality of these shows in the world. Our company however, spent $6000+ on getting the master copies restored even better than the original master copies, so if anything, our sets are better than the others out there. In closing, these sets are NOT bad qualiy. They simply are not HD or BLUE-RAY quality. We get about 5 emails every few months of people who thought they were getting HD quality, and we have to show them this page.

III. Will the DVD's Work in my DVD player?

       We use DVDR which plays in over 95% of all players worldwide. This is also known as REGION 0. If your disks do not seem to work in your player, please try them in your DVDROM before emailing us. This is a rare occasion as even XBOX's now play DVDR.

IV. How can I be sure that my credit card # is safe?

         Google Checkout is the most trusted and most used method of on-line ordering in the world. THIS IS WHY WE DO NOT HAVE A CART/CHECKOUT CART. We want to provide the public with the SAFEST forms of on-line purchasing! We do not even see the cc# and they have a completely secure server which uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection.

V. Do you ship Internationally? APO?
            Yes! If you have an address we will ship it to you!!! If you live on a base or on a ship, PLEASE give us your home address unless you have no other option. We have had issues with people not picking up the product, and it being shipped back to us with a stamp that states "not picked up ". Then we get blamed for shipping to the address the buyer gave us.

VI. Buyer Error
(The below only refers to about 3% of our buyers, but you would be shocked at how many people do it)
This is sad that I have to put this in our policy page. But after reading this you will see why. This past year we had over 60 disputes of "non-receipt" from our google account(meaning that a few weeks had passed and they had not received their order). They would accuse us of being fraudulent, threaten to call the BBB , threaten my family , etc. 55 of those 60 disputes ended up being "Buyer Error". AKA they did not update their address on Google since they had last moved. So we would ship out the product to the address that they provided, it would get returned back to us with a "Return to Sender" stamp on it, and we would take a hit on our Google account for their mistake. I would then ask them to email me personally with their transaction number, and their address, and low and behold, it was a different address from the one they provided us.

*If you place a dispute due to not receiving your product, and the proof later shows that it was due to the buyer not updating his or her address, we will charge a $20 fee for placing that dispute when it was not our fault. Once that fee is payed (which covers SOME of the 2 shipments, 1 lost product, and 1 new product) than we will reship your order. *

Also, if your address has 2 street names on it,
Bob Smith
123 Baseball Ln
234 Football Ave
New York, New York, 00000
and it is returned back to us, then the same applies.

VII. Why can I not combine orders?
We have many reasons that we do not combine orders.
1.) By using Google Checkout and merchant services as our two main methods of payment, we guarantee our customers the safest way to buy on-line. Other sites choose to use a checkout, and in some cases they themselves see the card numbers of the buyers. By using these two companies, we assure a safer transaction.
2.) We still have the lowest prices of anyone in our field, to go along with the fastest shipping in our field, and the fact that we spent thousands on upgrading some of the master copies of these rare tv shows. We also give thousands of dollars worth of products to the US Soldiers stationed all over the world FOR FREE!!!!! The $5 shipping and handling fee for each order covers the following below;

Supplies
Shipping
Equipment
Equipment maintenance
Gas
ads
website costs
website maintenance
time
Shipping
Google fees
US Troops Promo
Other - (could fill 10 lines)

When a buyer buys 3 or more products at once, we will however go back and refund $5 for every other order after the 3rd order. If you order 4, you get $5 of shipping refunded on one of your orders. If you order 6, you get $10.